🔐 Accessing Your BlockFi Account Post-Shutdown

With the platform no longer operational, clients seeking to access their account information, transaction history, or claim distributions should utilize the following resources:

• Kroll Restructuring Portal: BlockFi has partnered with Kroll to manage the bankruptcy process. Clients can visit the Kroll portal to view their scheduled claims and wallet account information.
• Coinbase Distribution Partnership: For eligible clients, BlockFi has established a partnership with Coinbase to facilitate the distribution of certain assets. Instructions for accessing funds through Coinbase were emailed to eligible clients on May 9, 2024. It's crucial to ensure that any communication regarding this comes from official channels to avoid phishing attempts.

🛠️ Troubleshooting and Support

If you're encountering issues or have questions regarding your BlockFi account:

• Password Reset Issues: Some users have reported difficulties with the password reset process, where the page refreshes without granting access. In such cases, it's advisable to contact BlockFi's support directly through their official communication channels.
• Official Communications: Be vigilant about potential scams. BlockFi has emphasized that all official communications will come from specific email addresses, including:

  Always verify the sender's email address and avoid clicking on suspicious links.

🔒 Security Recommendations

• Avoid Phishing Sites: With the platform shutdown, be cautious of websites claiming to offer BlockFi login services. Always ensure you're accessing information through official channels.
• Monitor Communications: Stay updated by regularly checking your email for official communications regarding your account and any distributions.
• Report Suspicious Activity: If you receive any dubious emails or notices, report them to BlockFi's official support channels immediately.

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